For new tenants who need to turn on or connect new utilities like electricity to their new rental, we're here to help.
Getting Started With Connecting New Electricity & Utilities:
To make sure your residential utilities are connected in your name, you need to contact a retailer for gas, electricity, and water. It’s essential to shop around for competitive deals for your rental, alternatively compare and connect can help determine the most efficient, cost-effective plan for you!
All of the utilities should be installed and ready to be connected before moving in. Your landlord is liable for installation costs for essentials such as a gas meter, electricity, and water. If you pay for any connection costs your landlord is responsible for, make sure you’re reimbursed.
What if your utilities don’t have a separate meter? If you’re renting an apartment, for example, you might notice that all of the utilities are measured by one meter. In that case, your landlord is responsible for paying for those utilities as they are liable for the contract.
What bills do you have to pay when renting? You are responsible for the individual usage costs of your utilities. You are the sole person responsible for paying that usage.
Connecting Electricity To A Rental Property
Setting up electricity for an apartment property has never been easier. Simply research what provider you think is best for you and call them to arrange a connection date.
Are you slightly overwhelmed by all of the potential options for energy providers? Try using compare and connect to find the right fit!
Connecting Gas To A Rental Property
Connecting gas to a property can prove to be a little bit more complicated as some companies require 3-5 business days to get those connections active. Depending on your rental property, you may need someone to come out to check the connection. It’s best to research and contact a provider in advance.
Water For Rentals
To connect water for rentals, simply call your provider to make an account in your name.
If your rental has its own meter, you’re responsible for all water usage. If you don’t have a water connection, contact your landlord/agent.
Don’t Forget To Connect Your Internet
Now, taking control of your internet can sometimes be quite tricky, especially if you’re not aware of your usage. You need to find a good deal for your property, contact the provider and organise a router to be delivered to your home.
If you don’t have a telephone line connected to your rental, talk to your agent/landlord for consent and figure out who covers the cost of installation. There also may be a connection cost depending on the provider. This must be covered by the renter.
What About Repairs?
Repairs are separated into two categories, urgent and non-urgent. Urgent repairs must be attended to by the landlord ASAP. However, non-urgent repairs must be submitted to the landlord/agent and addressed within 14 days of notification.
If your rental requires any urgent repairs that affect the minimum standards of living, and hasn’t resulted from the tenant (e.g., ruptured pipe), It is the responsibility of the landlord to organise and pay for the repairs. If the tenant causes damage to the property, the repair fees would fall on the tenant. If a tenant organises and pays for a repair that isn’t their fault, they must be reimbursed within seven days of the repair being made.
Ensure all requests are dated, signed, and in writing to prevent any issues should they not be addressed. You can download repair request forms from the Consumer Guidelines website if required.
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